Showing posts with label idiot. Show all posts
Showing posts with label idiot. Show all posts

Monday, November 19, 2007

It's not winter yet!

So, Sunday 18th of November....and the first snow of the year. I just want to know where our summer went!

Anyway, weather complaints said here's some more idiocy from work:

Mr Entitled wasn't satisfied when I said we'd get the start reading for his account re-agreed once we got a meter reading, which he was refusing to get himself. He demanded a manager call him back with details of what we were going to do for him. Ugh....

A customer and his wife had a five minute argument over where his glasses were.

Two more people couldn't understand that I needed to talk to the account holder because the law says I have to and not because I was being deliberately obtuse.

After introducing myself to a customer he went to get his meter read and I could clearly hear him say to someone else in the room "Some f***ing paki says I gotta read the meter" Unfortunately we get this far too often. For the record, I'm Caucasian, I was born in England and have lived all my life in Britain. My name is Hebrew which is why some people make assumptions. Some day we'll be able to press a "bigoted idiot" button on the phone and the customer's handset will blow up...

One customer gave me her telephone number instead of her postcode when I asked.

Another person demanded to know how I got their number....how the heck am I supposed to answer that?