Account number?....no, that's your postcode.

It would seem that Fridays are the carnival of the weird around here.

"Good afternoon and welcome to PowerCorp can i take your account number please."

"Yeah, i got this letter saying i owe you some money?"

"I see, well if i can take your account number we'll get it checked out"

"But i don't think I owe anything."

"OK, that's fine, if I can take your account number we'll find out."

"Oh, sorry. LTRDC09..."

"No sir, your electricity or gas account number, it's eight digits long, probably begins with 027."

"Oh that! OK, it's 589746891547"

"No sir, the eight digit number"

"Oh, 220408"

"No sir, that's the date the letter was printed."

"Well you are no help at all! Obviously my account number isn't on here or I'd have found it by now."

Sigh "OK sir, can i take your postcode, we'll do a search for your house instead."

"Oh wait, 'Electricity account number' is that what you wanted before?"

Groan "Yes sir."

"Well you should have said so."